Listing Specialist Job Description

The Firefly Realty Team in Asheville, NC is seeking a listing specialist to become an integral part of our team! This role focuses on successfully assisting home sellers through each phase of the home-selling process. Imperative skills within this role include generating and receiving leads, following up to convert leads, setting qualified appointments, using phone scripts, delivering listing consultations, overcoming objections, accurately pricing properties, assisting sellers in decision-making, receiving and communicating offers, negotiating contracts, and offering top-notch customer service.

The successful listing specialist is deeply committed to supporting the growth of the team and focuses on achieving greater and greater levels of success. He or she will also be committed to growing his/her own skills and developing into a supportive leader within the organization. As the success of the business grows, this individual should expect to receive additional opportunities for career advancement and professional growth.

Earning potential is commission based, and when sales goals are being met, the listing agent should expect to earn $125,000+ at plan commission annually.

• Making, receiving, and returning phone calls promptly
• Voice-to-voice and in-person prospecting
• Converting seller leads to qualified appointments
• Delivering polished listing consultations
• Mastering sales scripts for setting expectations and overcoming objections
• Accurately pricing properties to sell
• Assisting sellers in decision-making
• Receiving and communicating offers
• Negotiating contracts
• Offering top-notch customer service
• Goal setting and activity tracking

• Must hold a current NC real estate license
• Previous experience in real estate sales required
• Strong communication skills (on the phone and in person)
• Strong problem-solving and critical-thinking skills
• Strong leadership qualities
• Service-oriented and concerned about exceeding expectations
• Demonstrates a high capacity to manage multiple priorities
• Capable of planning, action, and focus

The Firefly Realty team has been establishing a reputation of excellence since it was formed by owner/broker Katie Prendergast in 2015. As full-time brokers and consultants, we pride ourselves in our professional service to residential home buyers, sellers, and investors in Asheville, Hendersonville, and the surrounding communities. Since its formation, the members of our team have focused on creating clients for life by providing a top-level customer experience. Our approach to real estate sales is client-focused and relationship-based.

We have been described by our clients and colleagues as responsive, helpful, professional, knowledgeable, patient, encouraging, smart, honest, efficient, tenacious, diligent, and committed. We are exceptional communicators and our follow-up is second to none.

We truly love our role and responsibility to our clients as we work for them throughout some of life's biggest decisions, transitions, and investments.